CX & Content

Create cohesive, contextualized, and personalized experiences that exceed customer expectations across omnichannel digital touchpoints with us. We are a digital experience company that adds business value to interactions.
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We reimagine, develop, and deliver immersive digital experiences for enterprises and SMBs. Our digital experiences services help businesses enhance their UX across different assets: websites, e-commerce, mobile, social, etc. Unlock the power of digital to deliver delightful experiences consistently for consumers, employees, and partners.

Digital Experience Enablers

Get the right set of enablers to create effective and unique digital experiences. Our digital experience consulting practice helps businesses design and delivers impressive digital experiences that drive engagement.

Digital Twin

Create personalized digital experiences by simulating business scenarios based on customer touchpoints.

What Makes A Good Digital Experience?

Good digital experience is not only about the usability of your product or service, but it is also a differentiator that sets your business apart from the competition.
  • Fast

    Fast

    A digital experience strategy will enable you to meet your customers' expectations for ease, convenience, and speed across multiple digital channels.
  • Convenient

    Convenient

    Consumers dislike digital experiences that are complicated. Create an experience that assist clients with simple and guided experiences.
  • Consistent

    Consistent

    Provide consistent digital experience across channels, including the transition from a web app to mobile app to a chat app and back.
  • Cohesive

    Cohesive

    Maintain consistent messaging across numerous channels, including websites, apps, newsletters, social media, etc., for your consumers.
  • Personalized

    Personalized

    Recommend offers and products based on personalized preferences that improve the personal experience of the consumer.
  • Friendly

    Friendly

    A digital experience plan expands opportunities, boosts digital consumer interaction, and unifies the customer journey.

Why Flexsin?

Flexsin enables your company to use customer experience (CX) as an operating model for maximizing customer delight and enabling business expansion.
  • Strategically differentiate customer experience

    Strategically differentiate customer experience

    We create, document, and communicate a CX strategy to aid businesses in achieving their intended operating model.
  • Seamless and personalized customer journeys

    Seamless and personalized customer journeys

    We advise on strategy, integration, and CX platforms that help in delivering ideal and intuitive customer journeys.
  • Optimized CX environments

    Optimized CX environments

    We provide proactive service monitoring to identify and resolve service quality and performance issues before services are impacted.
  • Effective automated experiences

    Effective automated experiences

    We support businesses with the required expertise, tools, and services to deliver a dynamic, continuously evolving automated experience across multiple channels.
  • Assured Customer Experience

    Assured Customer Experience

    We deliver end-to-end quality assurance testing, ensuring that each and every consumer experience is excellent.
Case Studies
Discover our growing portfolio of digital products and technology solutions that accelerate business transformation for global enterprises and SMBs from different verticals.
 
Retail & eCommerce
Improved Business Operations in the Printing Industry through Zoho One Implementation
The client's business faced a host of challenges in its day-to-day operations. The business was relying on disparate processes ...
 
Industrial & Manufacturing
UX Modernization Helped A Dubai-Based Manufacturing Leader Lift Its ROI To Double-Digit Figures
As the client had global audiences, it wanted to optimize its website. Moreover, the optimization initiative comprised end-to-end ...
 
Education & Learning
Revamped Web Portal Increased Yearly Donations For One Of The Oldest NGOs In America
The client wanted to revamp its current website. For design inspiration, the client had many websites of competitors in mind. ...
 
Consulting
Secure Online Assessment Platform Enhanced Response Time for a Leading American Law Firm
Being an established law firm offering legal services to the aging population of Montana, the client already had a robust offline ...
 
Consulting
SCM System Upgrades Automated Part Matching For Over 200,000 Spares For A US-Based Railroads Equipment Supplier
The client wanted to transform its legacy web portal by redesigning, redeveloping, and deploying a brand-new scalable system, ...
 
Software & Hi-Tech
MEAN-Enabled Social Proof Notification Tool Helped In Monitoring The Number Of Site Visitors
In a bid to offer live updates to its site visitors, the client wanted a robust web solution that can deliver real-time notifications ...
 
Media & Entertainment
Online Wedding Planner Platform On MEAN Improved The Guest Satisfaction Rate
Wanting to partner with leading software development professionals, the client wanted to build, design, and deploy a user-friendly ...
 
Software & Hi-Tech
Digital Catalog/Showroom Management Digital Solution Built Using The Microsoft Tech For Handyman Contractors
The client leveraged our expertise in creating an end-to-end app ecosystem that will browse through different contractors. In ...
 
Software & Hi-Tech
WordPress Website Development Helped An Australian Technology Leader Get Better Leads Faster
The client wanted to build a robust web presence and harness the true power of the internet for expanding its reach and building ...
 
Real Estate
A Real Estate Digital Platform On Drupal Improved Property Selling And Renting
The Client had approached Flexsin for the development of sell trade and rent multifarious platform where property sellers and ...
 
Software & Hi-Tech
Elite And Intuitive Athlete Recruitment Portal Built On WordPress For Sportspeople
In order to find Athletes recruitment solutions for reducing recruitment costs, building effective candidate and talent pipelines, ...
 
Software & Hi-Tech
Magazine Builder Web Application On Magento - Now Adobe Commerce - Helped Build Magazines And Share Stories
The client wanted to develop an application tool for the users wherein they could design their own magazine. They could have the ...
 
Education & Learning
Online Survey Management System On CodeIgniter Improved Educational Research Outcomes
The client wanted an app wherein students can safely convey their opinion and feelings on sensitive issues on risky behaviour ...
 
Real Estate
WordPress-Powered Real Estate Platform With IDX Integration Improved Outcomes For Property Buyers And Sellers/Renters
The client wanted an application wherein property buyers and sellers could seamlessly connect on a single platform. They wanted ...
 
Media & Entertainment
Online Marketplace On CodeIgniter Improved Planning Outcomes For The American Bridal Community
The Client was looking for software development professionals for the new design and technology transfer from Microsoft to Open ...
 
Software & Hi-Tech
Performance Management Web Application On Core PHP Helped Workers Boost Their Productivity
The Client was looking for software development professionals for the development of a platform that allows any individual or ...
 
Consulting
Online Community On Core PHP Enabled Next-Gen Entrepreneurs To Grow Their Networks And Find New Opportunities
Nethubb is an online community for those actively seeking to expand their professional network, create and build new opportunities, ...
 
Retail & eCommerce
Custom E-Commerce Store On Magento/Adobe Commerce Optimized The Online Shopping Experiences For US Salon Visitors
The client was looking for a trusted partner for creating an e-commerce portal that could seamlessly buy and sell a variety of ...
 
Education & Learning
CakePHP-Powered Survey Application Empowered Institutes To Record Student Inputs And Transform Learning Experiences
The client had the idea of making a robust survey tool that could be leveraged by institutes for understanding their students’ ...
 
Healthcare & Life Science
Custom Digital Commerce Solution On WordPress Helped A Wellness And Fitness Business Maximize Its Revenue
The customer required to bring its business to online world by introducing an online portal where they can list all the products. ...
 
Media & Entertainment
Digital Portal On WooCommerce Helped A UK-Based Farm Park Lift Its UX And Deliver Returns
Farmer Palmer's come to us for website development that help in expanding their business to a larger extend. They want attractive ...
 
Banking & Financial Services
Market Research Application On RoR With Google APIs Helped Traders Make Data-Driven Investment Decisions
The client needed our team to design, develop, and deploy a user-friendly application. This application would ensure that each ...
 
Industrial & Manufacturing
WordPress-Enabled Multilingual Trading Portal Transformed How Recyclable Resources Were Sold And Purchased
To accomplish the mission, our client required a website to expand their business in the online world. They required a user-friendly ...
 
Travel and Hospitality
End-To-End Travel Portal Development On CakePHP Empowered An OTA To Accelerate Booking Processes And Enhance UX
Our client needed an online portal that helps travelers by offering easy way of booking hotels flights as well as provide route ...
 
Retail & eCommerce
Magento-Powered Digital Store Enabled An American Home Furnishing Retailer To Expand Its Reach
The client required an e-commerce website with all the functionality features to sell their products belongs to different categories. ...

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