Knowledge Management System

Mine repositories of hidden knowledge for efficient collaboration within a business ecosystem.
Automate creation and retrieval of content for improved management of knowledge sources.
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Rather than simply appreciating the importance of knowledge-flow, what really matters is how an organization can effectively manage and share the corporate knowledge. A knowledge management system digs through the repositories of hidden knowledge, stores and retrieves knowledge, senses knowledge sources, captures, disseminates and effectively uses an enterprise's shared information assets.

With the tacit use of data mining techniques that include analysis of the relationship between user's activities and content, a KMS pushes information to the user in the form of a knowledge roadmap dashboard to address specific business goals. It essentially sets into order the unstructured enterprise data and converts information into knowledge that could be used to draw business value through actionable insight.

For customer-focused industries like E-commerce, a KMS helps in instant troubleshooting. With each question asked by the help desk and answered by the consumer, the KMS comes closer to the identification of a problem and comes up with suggestions to fix it.

How Knowledge Management System work?

KMS collects, structures and distributes information to the knowledge workers in an organization for concentrated competence. It actively and creatively links people. The tool saves valuable search time of the users by efficiently presenting the desired knowledge as and when needed. By pooling expertise at key touch-points, it adds resilience to the knowledge-base of an organization.

Creation of knowledge database (expertise directories and best practices), knowledge mapping (structured information), management of knowledge processes (classification of information), setting up of a knowledge center, use of collaborative techniques and the formation of teams comprising of knowledge leaders are key ingredients of any knowledge management system.

KMS contextually reuses knowledge & information and disseminates it as per need, not in the usual mass-distribution mode. Knowledge workers can access relevant information and deliver it to the customers up to 10 times faster than a traditional help desk consultant.

We Offer Knowledge Management Services in the Following

  • Custom Development Custom Development
  • SQL Server SQL Server
  • Microsoft .Net Microsoft .Net
  • Oracle Oracle
  • Java Java
  • Freshdesk Freshdesk
  • Ruby on Rails Ruby on Rails
  • Zendesk Zendesk
  • Open Source Open Source
  • Microsoft SharePoint Microsoft SharePoint

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Client Testimonials

Peter Edyvean # Director Aussie Digital Pty Ltd

Communicating clearly from the start, Flexsin's expert team inspires confidence throughout the project. Efficiency and quality are hallmarks of their work. Their ability to keep the project moving and their can-do attitude make them a valuable partner. They brought toge ....

Brian Fisher # Founder Qualitas Flash Drives PVT

We have used Flexsin for several years now. We are satisfied with the work and were particularly pleased with the latest work. They made a good suggestion to create an automatic data upload for our pricing database that worked out very well and has saved us a good deal ....

Juerg Suter # CEO Oro Clean Chemie AG

I have been working with Flexsin now for more than 6 year and I am extremely pleased with their performance. I can confidently say that they are my personal favourite. They sent me detailed quotation with project structure and competitive pricing that was great. We felt ....

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Costs, conversions, and cost per conversion have all improved by at least 50%. Flexsin Inc. is dedicated to producing within deadlines, and is always clear in their communication. They skillfully manage a significant time difference and provide professional, smooth proj ....

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I searched and searched for a web developer that I could trust to deliver to my expectations and had excellent communications skills so that I could learn more about the technology of my website. Flexsin came along and I am sure the rest will be history. He is masterful ....

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Flexsin did a fantastic job for us on the first phase of this project. We score them 5 out of 5 on every element of the job and would recommend them highly. We have already appointed them for the second phase. They are a pleasure to work with. Stuart Harris ....

Glenn Dickstein # CEO Neighborhood Trainers LLC.

I am very pleased to have connected with the team at Flexsin. They have been extremely professional throughout the entire project. Their communication is top notch. They are a full service outfit, they were able to take on a few extra projects for me when my original de ....

Dejan S. Vojnovic # Founder Restsearch Ltd.

Working with Flexsin has been the perfect relationship, costs are always as promised, the work process is always fluid and moving forward. Flexsin has continued to satisfy our every request, you can't ask for more in a relationship for website design, feel free to conta ....

Erik Fleming # CEO Diverse Optics Inc.

The Flexsin team did an excellent job revamping our SEO unfriendly website into a modern more user friendly site that will achieve our SEO goals. Their addition of wordpress to our site will make it simple for us to manage content without having to be an html pro. Thank ....

Stephan Stoeber # CEO Formel Fun AG

We run a multilingual site, the task for Flexsin was not the easiest, but they took that hurdle with ease. We had an excellent exchange and the people from Flexsin really talked our language. The project was finished to our complete satisfaction in no time. We will cert ....

Brian Lightner # Manager Another World Enterprises

Flexsin Studio has gone above and beyond the call of duty on this one. Flexsin would stay late just to work on our project. They were always there to answer my questions, and if the representative was unsure of the answer, he was quick to find the right person with the ....

Jaime Farres Rocabert # COO 21 BUTTONS APP, SL

I have worked with Flexsin in the development of an iOS App. It has been a pleasure to work with Naveen and his team. They committed to delivering the best possible in a very limited time and budget constrained project. They are a very good supplier with very close con ....

Elaine Gold # Director Aspory Ltd.

Very pleased with our working relationship on this project. Particularly valued the input of new ideas and suggestions for improvement. Not being a technical person, it was helpful to have someone on my team to liaise day to day with the Flexsin team. They worked with u ....

Rodney Cruce # Founder Top Gun Restoration PVT

The company had very good communication skills and adhered to their original estimate of the project even though their original estimate was not aligned with the project scope. Their employees were professional and very responsive throughout the project. The major downf ....

Robert Sheinbein # Founder EZD Consulting Inc

This company was great Even though I delayed getting them the information they needed they kept on me to get it and in a polite way. They have done and are doing a great job. Flexsin not only has depth of talent and expertise, but also take initiatives for project owner ....

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