Customer Relation Management System

Develop excellent CRM capabilities and enhancements with the best systems and solutions
allowing real-time, streamlined collaboration among stakeholders and customers.
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CRM in its simplest terms refers to practices, strategies, and technologies that enterprises use to drive sales growth through analysis of integrated data and improved customer interactions. It presents useful information to the front-end staff about the customers' purchasing history, concerns, and preferences.

On-site CRM gives full control to the company related to its deployment, licensing rights, and upgrade. It is best suited for large enterprises. On-demand CRM, also known as cloud-based CRM or SaaS (software-as-a-source) CRM offers relatively quick deployment capabilities. It is best suited for companies with a limited budget and technical know-how. Open Source CRM allows for customization at no extra cost to the user. It is widely used for improved social CRM practices.

A well-managed CRM allows for sales forecasting and supports marketing and sales automation failing which it would be nothing more than glorified data storage.

You can connect from within your CRM account itself with your customers through multiple channels like Email, phone, chat conversation and social media for immediate follow-up and redress of an impending issue.

How CRM System works?

A CRM connects different data sets and organizes them into a dashboard for a single-window-view of the customer's account information. CRM could be combined with third-party data for the forecasting of better sales prospects. It artfully keeps track of the relationship between the people within the organization and the external customers.

CRM is a workflow scheduler and manager. Once a lead (a potential customer) is placed into the CRM, it will walk you seamlessly throughout the sales process. Once you interact with a prospect or customer on phone, email or chat, it will present to you a single-window view of the automated audit trail of all previous interactions with that customer, so that when the customer refers to some past conversation, you have full details of the same with you, including documentation and conversations shared.

Benefits of CRM System

If skillfully executed a CRM system can bring in several benefits for sales, marketing, service and other teams. The interactive interface helps the managers keep track of all activities of customer behavior to get useful business intelligence. Key benefits include:
  • Decision making turns agile and up-to-date.
  • Inaccuracies in performance are quickly located.
  • Betterment in customers' experience.
  • All actions are logged in CRM.
  • Manual tasks get replaced by an automated mechanism.
  • Client relationship strengthens.

We Offer CRM System Services in the Following

  • Custom Development Custom Development
  • SQL Server SQL Server
  • PHP PHP
  • Oracle Oracle
  • Microsoft .Net Microsoft .Net
  • ZohoCRM ZohoCRM
  • Java Java
  • SugarCRM SugarCRM
  • Ruby on Rails Ruby on Rails
  • Infusionsoft Infusionsoft
  • Open Source Open Source
  • Salesforce Salesforce
  • MySQL MySQL
  • Microsoft Dynamics CRM Microsoft Dynamics CRM

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Client Testimonials

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Communicating clearly from the start, Flexsin's expert team inspires confidence throughout the project. Efficiency and quality are hallmarks of their work. Their ability to keep the project moving and their can-do attitude make them a valuable partner. They brought toge ....

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We have used Flexsin for several years now. We are satisfied with the work and were particularly pleased with the latest work. They made a good suggestion to create an automatic data upload for our pricing database that worked out very well and has saved us a good deal ....

Juerg Suter # CEO Oro Clean Chemie AG

I have been working with Flexsin now for more than 6 year and I am extremely pleased with their performance. I can confidently say that they are my personal favourite. They sent me detailed quotation with project structure and competitive pricing that was great. We felt ....

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I am very pleased to have connected with the team at Flexsin. They have been extremely professional throughout the entire project. Their communication is top notch. They are a full service outfit, they were able to take on a few extra projects for me when my original de ....

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Working with Flexsin has been the perfect relationship, costs are always as promised, the work process is always fluid and moving forward. Flexsin has continued to satisfy our every request, you can't ask for more in a relationship for website design, feel free to conta ....

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Stephan Stoeber # CEO Formel Fun AG

We run a multilingual site, the task for Flexsin was not the easiest, but they took that hurdle with ease. We had an excellent exchange and the people from Flexsin really talked our language. The project was finished to our complete satisfaction in no time. We will cert ....

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Flexsin Studio has gone above and beyond the call of duty on this one. Flexsin would stay late just to work on our project. They were always there to answer my questions, and if the representative was unsure of the answer, he was quick to find the right person with the ....

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Very pleased with our working relationship on this project. Particularly valued the input of new ideas and suggestions for improvement. Not being a technical person, it was helpful to have someone on my team to liaise day to day with the Flexsin team. They worked with u ....

Rodney Cruce # Founder Top Gun Restoration PVT

The company had very good communication skills and adhered to their original estimate of the project even though their original estimate was not aligned with the project scope. Their employees were professional and very responsive throughout the project. The major downf ....

Robert Sheinbein # Founder EZD Consulting Inc

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