+1.844.3539.746
info@flexsin.comBPO Services
Fulfill urgent market needs in a rapidly changing business ecosystem with our in-depth process expertise. Our capabilities in process outsourcing help businesses drive profitability and retain their market share.Businesses from several domains - finance, healthcare, retail, logistics, etc. - use our process outsourcing experience to maximize their bottom-line value. We unlock emerging technology and data solutions to improve outcomes. Capitalize on growing business process management (BPM) practice to elevate process quality.
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Technical And IT Support
Our L1, L2, and L3 support services ensure prompt resolution of technical issues and provide end-to-end IT assistance to businesses. -
Development Support
Outsource development projects to us and get robust support, thereby ensuring timely coding, rapid buff fixing, and more. -
Marketing Support
Our marketing support includes campaign management, market research, and digital marketing to help boost brand visibility and ROI.
Technical And IT Support
- End-to-end ticket management
- Service-level reporting and escalation
- Infrastructure/Batch monitoring
- Capacity planning
- Root-cause analyses
- Deep programming support
Process Outsourcing Accelerators
We use digital and technology enablers to help businesses improve outsourcing impacts. Our team helps organizations use outsourcing to not only realize cost savings but also improve outcomes and propel digital transformation.
- Robotics Process Automation Platforms
- CRM Platforms
- ERP Systems
- Business Process Management Tools
- Cloud Computing Platforms
- Analytics And BI Tools
- Collaboration Tools
Robotics Process Automation Platforms
Process Outsourcing Benefits
Our outsourcing specialists and business analysts help organizations unlock their true potential with our business process outsourcing practice. We help businesses use outsourcing to discover a new performance territory.
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Improving Process Efficiency
BPO service providers use advanced technologies that help improve process efficiency and reduce turnaround time. -
Accessing Specialized Expertise
Partnering with BPO providers that specialize in specific industries or domains helps in bringing top-shelf expertise to the table. -
Improving Core Competencies
Delegating routine work helps a company free up its resources so that It focuses More on strategic initiatives. -
Realizing Cost Savings
Outsourcing non-essential processes helps businesses attain economies of scale and gain access to profitable labor markets. -
Achieving Agility
BPO can swiftly adjust resource allocation depending on demand fluctuations, enabling businesses to scale operations at speed. -
Enhancing Service Quality
BPO providers ensure they meet key performance indicators and service level agreements to improve service quality.
How Can We Help?
Take advantage of our outsourcing capabilities that support continued business growth. Our delivery models help businesses boost their productivity, enhance client service experience, and increase workforce satisfaction.
- Achieving process maturity
- Reducing operational costs
- Accessing better business practices
- Unlocking resource flexibility
- Working with cutting-edge technology
- Improving resolution rates
- Leveraging domain expertise
- Using next-gen digital capabilities
- Maintaining process transparency
- Modernizing legacy IT landscapes
Case Studies
Discover our growing portfolio of digital products and technology solutions that accelerate business transformation for global enterprises and SMBs from different verticals.
Healthcare & Life Science
Streamlining Nurse Scheduling And Patient Management For Using Power BI Enhanced Healthcare Efficiency
The healthcare client required a solution to streamline critical operations such as nurse scheduling, client management, and clinical ...
Healthcare & Life Science
Optimizing Healthcare Operations With AI-Powered Practice Management For Improved Efficiency And Patient Outcomes
The client aimed to revolutionize healthcare practice management by implementing a comprehensive solution tailored to the unique ...
Consulting
Developed A Metaverse Platform To Enhance Citizen Engagement And Streamline Services For A Public Sector
The client envisioned a groundbreaking Metaverse platform to redefine public service interactions and road safety education. This ...
Healthcare & Life Science
NetSuite Customization And Optimization Boosted Performance For A Leading US-Based Veterinary Business
Our client has aimed to create a compassionate pet care experience by blending high-quality service, convenience, and affordability. ...
Consulting
An AI-powered Mind and Behavior Transformation System Built on the MERN Stack
The top priority for the client was to build a seamless conversational AI system that could empower the end user to harness the ...
Software & Hi-Tech
Custom ERP Application Development For Streamlined Sales, Operations & Finance In Flooring Industry
Our client recognized the need for a robust ERP application to manage and streamline various operational processes across their ...
Healthcare & Life Science
Seamless Integration Enhances Data Accuracy And Efficiency For A Healthcare Organization
Our client required an integrated solution to connect their Catalyst platform with Zoho CRM for seamless contact data synchronization. ...
Banking & Financial Services
Seamless Data Migration And Salesforce Optimization For Enhanced Financial Management
The client required a comprehensive solution to streamline their Salesforce setup and migrate crucial data from QuickBooks. They ...
Education & Learning
Streamlining HR Operations With Odoo Community Edition For Enhanced Efficiency
The client needed a scalable, efficient solution to manage their growing HR operations. They aimed to implement Odoo Community ...
Healthcare & Life Science
Optimizing Salesforce Workflows And Enhancing Data Accuracy For A Leading Healthcare Provider
In order to manage workflows effectively, assure smooth system integration, and streamline operations, our customer was looking ...
Media & Entertainment
Entertainment Mobile App Transformed Everyday Conversations with Interactive Humor
As the client aimed to create an engaging mobile app, the goal was to build a platform that humorously reacts to user-generated ...
Consulting
Mobile App with React Native to Elevate User Engagement for an Astro Consulting Firm
The client desired to consolidate their app code usage into a single hybrid technology. Thus, it envied adopting a framework, ...
Real Estate
Real Estate Listing iOS App Development Boosted Efficiency for US Brokers
The client felt the need to improve the outcomes for its target audience - brokers - in the US. To do that, the client wanted ...
Retail & eCommerce
Loyalty Program Mobile Application Helped a Cosmetic Brand Maximize Sales Globally
The brand managed by the client had already established a commanding presence in the cosmetics market. Since the brand has many ...
Media & Entertainment
Data-Tracking Mobile App Boosted ROI for an American Equestrian Performance Sports Business
The client already had a website that enjoyed massive patronage. However, now, the client wanted to enter the mobile app scene ...
Education & Learning
AI-Enabled Hybrid Mobile App for Pros and Cons Analysis on Any Debate Topic
To satisfy the interest of debaters, the client wanted to build an app that could run on iOS and Android platforms. They wanted ...
Healthcare & Life Science
Mobile App for Online Doctor Consultations and Appointment Scheduling
The client wanted to redefine its healthcare practice, including consultation. To that end, the client was looking for virtual ...
Media & Entertainment
Mobile App Empowering Sports Fans to Share Their Favorite Moments and Reactions
The client wanted to build an app that could be fans of different games, such as baseball, basketball and soccer. The client also ...
Banking & Financial Services
Mobile Payment Solution for a Leading Bank in Trinidad & Tobago to Accelerate the Cashless Economy
Client was looking for custom digital wallet development services aiming to provide cashless payment solutions for both business ...
Media & Entertainment
AI-Powered Online Dating and Social Networking App Featuring Text, Call, and Video Capabilities
The app is an innovative chat-to-meet people dating platform that allows you to connect with the likeminded people who are looking ...