Business Solutions / CRM

Expertise: Custom Web Development Content & Document Management
Verticals: Consulting
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OperationIT is a staffing and recruiting company offering staff augmentation, consultant, and CRM services. It is a unique hybrid entity focused on its clients' best interests, which blends the benefits of a large solutions organization coupled with the flexibility, personal touch and attention of a highly specialized boutique firm.
  • Time Duration 10 Months
  • Team Effort 05 Persons
Business Needs
Seeking to expand its market presence and drive business growth, a US-based company turned to Flexsin for development, maintenance, and support of a web-based platform for a specific client by utilizing senior, highly experienced and local business process and technical resources. The platform should facilitate

  • On-demand technology talent
  • Track employee performance
  • Employee's information at one place
  • Internal gateway for collaboration and communication
  • Employee engagement at different geographical locations
The performance management system has been developed with a scalable interface to keep track of daily, weekly, monthly, and yearly performance of the employees, their managers and vice-presidents. This system is having a separate dashboard for CEO who can view the performance graphs for all the employees based on departments and office location.

Front-end Our dedicated Front-end developers and designers build a responsive web design with the unique and feature-rich platform. The front end of the web portal seamlessly connects the employees at various location and facilities as per the set objectives of the client with the following features:

  • Separate dashboard for CEO
  • Display key industry verticals
  • Interactive UI along with high responsiveness
  • The display featured technical talent competencies

Backend Our development team worked on the project with proper planning handled the performance issue as the database was exhaustive and optimizing the speed was challenging. To overcome this challenge, we optimized the database by using indexes on the tables where frequent searches were expected. We also used some performance tuning techniques to optimize the performance of the application. At last, we were able to develop the platform that benefits users by offering:

  • Personalized dashboard
  • A system based on various Roles
  • HR maintain the database of all the employees
  • Every employee has widgets for company news, holiday calendar, and much more

Development Process As the Customer approached Flexsin with a clear vision of the solution, the development process was organized in the cost and time-efficient way. We followed agile methodology during the developmental phase of the project under which requirements and solutions evolved through the collaborative effort of self-organizing and cross-functional teams and their context. We developed a robust and scalable platform, followed the below-given development process:

  • Analysis of the client objective and during the system analysis we design the system architecture and database in such a way that it could perform fast execution, on the other hand, it could also perform data integrity and security
  • Using the information gathered from the requirement analysis phase, we put together a plan for the development of web portal like technology, CMS integration etc
  • Web designer created one or more prototype designs for the portal. We closely worked with the designer, exchange ideas, until we arrived at the final design for the web portal
  • The challenging points of the development process were discussed collectively and resulted in a variety of approaches to problem resolution.

Client's Feedback Flexsin Review and Feedback

It was such a great pleasure working with Flexsin on this project. He was knowledgeable, articula..

Dipak Chatterjee
President at OperationIT, New Jersey, USA
As a result of our best efforts, we were able to build a highly feature-rich, interactive platform with unique design as per the client expectations. The web portal has all the functionality related to the consulting services offered by them. The platform continued to become more user-friendly and come closer to delivering the perfect user experience. We were able to deal with each of these challenges, delivered the system, and followed security measures to ensure HIPAA compliance, with all the perfection within the desired time period with the following features:

  • Safe and secure
  • Offers deep business knowledge, and powerful technologies
  • Enable businesses to synergize the power of people, technology and Processes
  • Access to technical experts well versed with the financial, brokerage and Insurance operations and processes
  • Practical solutions to complex challenges in the supply chain, merchandising, and eCommerce among others
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