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Salesforce Service Cloud QuickStart Package
$3,750
Timeline: Approximately 2-3 Weeks
Key Benefits
- Increase customer retention
- Increase service efficiency and decrease support costs
- Share service and support information across departments
- Stay on top of the latest trends
Discovery Session
- Consolidate Information About Business Goals and Customer Support Processes
Configuration*
- Configure and Customize Accounts, Contacts, and Cases
- Set up Service Console
- Setting up 10 Reports and 2 Dashboards
Data Import
- Advisory/Guidance for Data Migration
Training (Up to 8 hrs)
- Teach Key Concepts - Salesforce's Data Management Efficiency or Creating, Finding, and Updating Records
Key Resources
- ScrumMaster
- Salesforce Developer & Consultant
- Customer Engagement Manager
* configuration partial and indicative