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Salesforce Experience Cloud

Improve digital experiences with Salesforce Experience Cloud - previously known as Community Cloud. Our Salesforce consultants help businesses use Experience Cloud to create AI-enabled processes that deliver customer-first brand experiences.
Our Salesforce Experience Cloud services empower brands to craft intuitive digital experiences. Our certified Salesforce Experience Cloud consultants use drag-and-drop tools and prebuilt apps to create engaging journeys across marketing, commerce, service, sales, and more.
  • Experience Cloud Implementation

    Experience Cloud Implementation

    We help businesses choose pre-configured Lightning templates for rolling out Experience Cloud as a microsite or help desk.
  • Experience Cloud Integration

    Experience Cloud Integration

    Embed third-party apps and objects into Experience Cloud for personalizing feeds and extending business capabilities.
  • Experience Cloud Consulting

    Experience Cloud Consulting

    Our consulting know-how turns a vision into an ecosystem that drives collaboration among partners, customers, and employees.
  • Experience Cloud Customization

    Experience Cloud Customization

    We help businesses configure Salesforce Experience Cloud to align with business needs, collaboration objectives, and more.
  • Experience Cloud Migration

    Experience Cloud Migration

    Get migration support to move from legacy portals to Experience Cloud with our Salesforce Experience Cloud migration services.
  • Experience Cloud Support & Maintenance

    Experience Cloud Support & Maintenance

    Our certified Salesforce experts make sure your Salesforce Experience Cloud never faces downtime or performance bottlenecks.
  • Experience Cloud Implementation

    We help businesses choose pre-configured Lightning templates for rolling out Experience Cloud as a microsite or help desk.

    Experience Cloud Integration

    Embed third-party apps and objects into Experience Cloud for personalizing feeds and extending business capabilities.

    Experience Cloud Consulting

    Our consulting know-how turns a vision into an ecosystem that drives collaboration among partners, customers, and employees.
  • Experience Cloud Customization

    We help businesses configure Salesforce Experience Cloud to align with business needs, collaboration objectives, and more.

    Experience Cloud Migration

    Get migration support to move from legacy portals to Experience Cloud with our Salesforce Experience Cloud migration services.

    Experience Cloud Support & Maintenance

    Our certified Salesforce experts make sure your Salesforce Experience Cloud never faces downtime or performance bottlenecks.

Salesforce Experience Cloud Features

Our Salesforce developers will help your business unlock the full potential of every feature of Salesforce Experience Cloud so that partners, employees, and customers collaborate more meaningfully.
Salesforce Experience Cloud Features
  • Deploy a range of productivity features and tools of the Experience Cloud to boost the adoption rate across the community
  • Deliver holistic self-service experience for customers
  • Give channel partners well-defined marketing collateral and sales processes that drive joint sales
  • Enable partners and customers to log cases, share ideas, search knowledgebase, view assets, and publish lead details
  • Improve the P2P collaboration outcomes for partners, customers, and employee
  • Streamline how resellers, partners, and distributors interact and collaborate to boost sales and fine-tune case management
  • Create, finalize, and deploy key reporting metrics for partners and customers with the help of custom dashboards and reports
  • Set up Experience Cloud with fully tailored branded themes and templates
  • Give Experience Cloud users, including partners and customers, to access the community

Salesforce Experience Cloud Benefits

Build digital experiences that educate users, make employees more productive, and inform partners. Our Experience Cloud expertise helps build robust communities that improve engagement and accelerate time to market.
Improved Engagement

Improved Engagement

Create communities with tailored content so that users - employees, customers, and partners - can engage better and faster.
Partner Community

Partner Community

Get an intuitive and secure dashboard to get performance visibility, streamline approvals, accelerate quote processing, etc.
Actionable Insights

Actionable Insights

Einstein AI in Experience Cloud helps users get accurate group recommendations so that users create relevant content fast.
Employee Community

Employee Community

Get a robust source of truth to receive company updates fast while empowering employees to collaborate on multiple projects.
Blazing-Fast Integration

Blazing-Fast Integration

Improved integration capabilities of Experience Cloud enable users to share files fast and collaborate better across communities.
Customer Community

Customer Community

Build a shared space where customers view FAQs and discussion threads while getting a fully cohesive branding experience.
Case Studies
Discover our growing portfolio of digital products and technology solutions that accelerate business transformation for global enterprises and SMBs from different verticals.
 
Finance & Banking
Reconfiguring And Customizing Sales Cloud To Automate Customer Data Consolidation For A Global Asset Management Firm
Being part of its everyday business, the client organizes multiple meetings and events for its asset managers, clients, and investors ...
 
Education & Non-Profit
Salesforce's Nonprofit Service Cloud Helps An NGO Serve Better, Faster, And At Scale
Serving families in need of shelter worldwide, the client could not afford to mismanage their processes related to fundraising, ...
 
Education & Non-Profit
A US-Based Business Development And Technology Entity Uses Sales Cloud To Transform Lead Management And Maximize The Opportunity Conversion Rate
To handle opportunity management and distribution among partners, the client used ACT!, Excel, and e-mail clients such as Outlook ...
 
Healthcare & Life Science
Salesforce Sales Cloud And Salesforce Service Cloud Drive Business Transformation For A US-Based Medical Giant
The client's service processes were manual and siloed. All support tickets were created and maintained on spreadsheets. Field ...
 
Energy
Salesforce Sales And Service Clouds Enable A Solar Leader To Elevate Client Satisfaction And Boost Sales
The client faced performance bottlenecks as it operated on legacy frameworks. The existing Salesforce application was bursting ...
 
Healthcare & Life Science
Salesforce Customization With Robotic Capabilities Optimized A Healthcare Recruitment Ecosystem To Save 20 Man-Hours Weekly
The client had a dedicated recruitment portal powered by Salesforce. The portal had built-in robotic processes. By leveraging ...
 
Education & Non-Profit
Salesforce Community Cloud Implementation For A Global NGO Transforms Candidate Data Management
The client had to meticulously record the information of all the candidates applying for global courses. A learner's information, ...
 
Energy
Salesforce Sales Cloud Implementation Enables A US-Based Solar Energy Enterprise To Minimize The Licensing Cost
The client wanted to transform its 4-year-old Salesforce implementation by switching to a faster and more modern UI. The client ...
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