Software Development CompanyDigital Transformation Services

Ensure customer experience by Salesforce digital landscape
Reimagined Information Management with Salesforce Community
Salesforce Community Cloud enables global education provider to unify a student's journey leading to deeper and more seamless student engagement.

The education provider unlocked Salesforce Community Cloud capabilities to reap multiple benefits throughout the project life cycle.
For more than 85 years, World Learning has worked to create a more peaceful and just world.

Business Outcomes
  • 40% Optimized enrolment targeting high-value prospects across digital channels, managing prospect pipelines and improving forecast accuracy.
  • 20hrs Freed weekly hours that were spent on manually managing the complex information flow.
  • 42% Expanding customer engagement methods.
Salesforce
Enables
rich Customer
experience to
Step above
Customer
Satisfaction
  • Ensuring Customer Delight through Customer Centricity Salesforce gives today's customers a personalized and unified journey where they can seamlessly mix physical with digital.
  • Handling New-Age Digital Customer Enterprises leverage this new-age CRM to build client servicing portals and apps that empower their customers to help themselves.
  • Deep Dive into Customer Moments That Matter Integrate communication endeavors across different departments with cutting-edge Salesforce apps to make sure nothing is lost in transition.
  • Turn Customer Data into Insights Analyze customer data to improve customer service and make it more proactive instead of reactive while minimizing customer tickets.
Salesforce Services
Flexsin Technologies - a Salesforce Partner offering comprehensive services for Salesforce® and Salesforce App Cloud™. Partner with us to drive digital transformation with our innovative Salesforce solutions.
  • Salesforce
    Consulting     Build a customer-centric digital transformation framework by harnessing our Salesforce consulting solutions that drive a sustainable change.
  • Salesforce
    Implementation     Enable enterprises to deploy complex and inventive Salesforce projects at high speed to streamline the journey to digital transformation.
  • Salesforce
    Customization     Customize Salesforce object model for adding robust features to the CRM that will enhance the ROI of customer servicing teams.
  • Technology
    Integration     Accelerate enterprise-class technology stacks and apps with Salesforce to deliver next-gen digital customer experiences at speed and scale.
  • Mobility Empower businesses to seamlessly engage with customers at every digital touchpoint to quickly deliver more personalized interactions.
  • Einstein
    Analytics     Visualize enterprise data and analytics powered by AI to uncover actionable insights that improve customer experience on Salesforce.
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