Software Development CompanyDigital Transformation Services

Global Food Chain Embraces Digital Transformation With SAP S/4HANA Implementation

Experties: Hospitality Management System
Verticals: Manufacturing & Industrial Retail & eCommerce
Technologies: S/4HANASAP APOSAP CRM
Home > Portfolio > Global Food Chain Embraces Digital Transformation With SAP S/4HANA Implementation
A market leader in the global quick service restaurant (QSR) sector, the client has served a variety of cuisines suiting different tastes. Established in the fast-food restaurant space, the client manages over 500 franchise outlets of global food chains that bring delicious food on customers' plates. The client governs, regulates, and activates every aspect of its digitally transformed operations to drive business process excellence and accelerate growth within the F&B landscape.

  • Time Duration 06 Months
  • Team Effort 02 Persons
Business Needs
The client aimed to replace its legacy ERP module with an SAP S/4HANA implementation. Since native ERP applications were failing to keep pace with evolving process requirements, the client wanted to unlock SAP S/4HANA excellence. The client even wanted to build a road map for re-optimizing business processes from order generation to delivery and customer service.

  • Replacing the aging ERP module with SAP S/4HANA
  • Improving analytical capabilities to optimize business processes
  • Accelerating the business's time to market
  • Leveling up enterprise-wide operational productivity
Strategy & Solution
Aiming to revamp its operations with SAP HANA, the client collaborated with our team. Together, we envisioned using detailed real-time operational insights, higher scalability, and greater agility. These insights were to be applied to every core business processes.

By analyzing these operational insights, we suggested the client replace its aging, custom applications with SAP S/4HANA ERP suite deployments. The process acceleration delivered from these deployments was aimed at enabling the client to realize performance improvements and efficiently carry out enterprise operations.

Front-end Once the SAP S/4HANA ERP system was deployed, the client installed a robust POS system. This system, in turn, was integrated with the SAP ecosystem that ran in the backend. The frontend system of the SAP S/4HANA system was designed to:

  • Remain intuitive, fast, and responsive
  • Load quickly with little to no turnaround
  • Become easy to use

Backend In a bid to build a robust backend process, we helped the client leverage SAP S/4 HANA for boosting the process efficiency of business units. Below are some of the highlights that the backend system of the newly implemented ERP system had.

  • Capitalized on SAP Solution Manager for improving outcome-based delivery
  • Deployed SAP BusinessObjects Business Intelligence for deriving real-time analytics
  • Used SAP Fiori® for digitally accelerating order processing

Development Process For developing a robust SAP module that consolidated global business processes and enhanced efficiency, we followed a well-defined process. Our development process comprised the following points summarizing the overall engagement.

  • Extensive product planning
  • Defining the scope of work
  • Setting delivery timelines
  • Testing the SAP ecosystem
  • Reaching the go-live phase
  • Ensuring post-production maintenance schedules

Client's Feedback

Right from making timely SAP deployments to professional ethics, Flexsin is very strong in every asp..

Business Outcomes
The engagement with Flexsin helped the food chain enterprise unlock all the benefits packed by SAP S/4HANA implementation. Once the new-age SAP deployment was successfully done, the client's value chain became more agile and responsive. Here is a snapshot of some of the key highlights of this association.

  • Accelerating the transfer of customer orders to warehouses in real time
  • Gaining deeper insights into stock positions and logistics
  • Building cutting-edge process automation to boost operational productivity
  • Improving supply chain with the adoption of enterprise-grade scalability
  • Bringing down the volume of support tickets opened
  • Capturing more transaction data points than the native ERP solution
  • Stepping up the volume of order processes to improve the bottom line
  • Integrating the new implementation with barcodes for improving fulfillment times
  • Modernizing operational channels and process efficiencies
  • Getting order fulfillment 4x faster than before
  • Unlocking a 15% increase in overall revenue
  • Saving 750+ man-hours on warehouse process management annually
  • Deriving data-driven insights for boosting logistics
  • Fine-tuning forecasting capabilities by creating high-end analytical capabilities
Screenshots
Success Stories
Discover how our digital products and technology solutions accelerate business transformation for global enterprises and SMBs from different verticals.
 
Retail & eCommerce
SAP AFS Rollout Consolidates International Business Processes For Footwear Leader
As the footwear industry trends are dynamically changing, the client had to readjust
 
Retail & eCommerce
Online Stone Marketplace For Homeowners and Fabricators in United States
The client wanted to offer a fully functional online platform for homeowners to make
 
Retail & eCommerce
Poparatti Magazine Builder
The client wanted to develop an application tool for the users wherein they could des
 
Retail & eCommerce
Shopping of Cosmetics Products & Book Appointment with Salon
The client was looking for a trusted partner for creating an e-commerce portal that c
 
Retail & eCommerce
eCommerce for Home Decor Products
The client required an e-commerce website with all the functionality features to sell
 
Retail & eCommerce
Online Portal for Selling Mobile Recharge Coupons
The client wanted to offer a fully functional mobile application that enables users t
 
Retail & eCommerce
eCommerce & Multiretailor Platform
The client wanted a single platform for the people wherefrom they could shop for the
 
Retail & eCommerce
Ecommerce for Custom Hockey, Lacrosse, Baseball Sticks
Leveraging the vast hands-on experience of e-commerce platform development, Flexsin h
 
Retail & eCommerce
Online eCommerce Store for Razor Products and Parts
Client has decided to move their businesses ahead by launching an e-commerce store in
 
Retail & eCommerce
E-commerce website for DVD & CD
The client wanted to introduce its business to the online world and required an E-com
WANT TO START A PROJECT?
Contact Us