A HIPAA-Compliant Online EMR Platform Enabled Patients From Developing Countries To Access Better Healthcare Facilities

Expertise: Electronic Medical Record (EMR/EHR)
Verticals: Healthcare & Life Science
Technologies: ASP.NETIIS/WindowsC#Web ServicesMS SQL Server Paypal Adaptive Payment
Home > Portfolio > A HIPAA-Compliant Online EMR Platform Enabled Patients From Developing Countries To Access Better Healthcare Facilities
Client Overview
To make medical care accessible for developing nations, the client needed an electronic medical record (EMR) system. This system would allow needy patients, requiring specialized treatment, from Africa and other developing nations to obtain medical grants. Our partnership helped to build a HIPPA-compliant EMR portal that connected sponsors with patients, pharmacies, and other healthcare facilities.
Business Needs
The client needs a web-based fully responsive solution for the users, hospitals, pharmacies and also for the actual patients to use the system in a very easy and convenient manner and let them utilize the services by communicating to each other in a process flow of the system. The platform should offer

  • Role specific web portal
  • Medical facilities on cashless basis
  • Easy registration process for users as a sponsor
  • Flexibility for adding, deleting, modifying record
  • Separate login and dashboard for every user
Strategy & Solution
The web portal has been developed with a scalable interface for the users and the sponsored patients, where they can easily communicate and utilize the services offered by the system. They can use their functionality and roles as an independent entity.

Front-end Our dedicated front-end developers and designers build a responsive web design with the unique and feature-rich platform. The front-end of the web portal seamlessly connects the sponsors, patients and medical facilities as per the set objectives of the client, such as:

  • Interactive UI along with high responsiveness
  • Separate report section from where users can generate reports, compare and check information.
  • Allow users to generate brand specific, distributor specific, language-specific document

Backend Our development team worked on the project with proper planning handled the performance issue as the database was exhaustive and optimizing the speed was challenging. To overcome this challenge, we optimized the database by using indexes on the tables where frequent searches were expected. We also used some performance tuning techniques to optimize the performance of the application. At last, we were able to develop the platform that benefits users by offering:

  • Payment gateway integration
  • The search module embedded into the system.
  • Separate section for admin to manage users' roles, grant/restrict access
  • Users search by name or unique id module has been added
  • Availability of documents in multiple languages

Development Process As the Customer approached Flexsin with a clear vision of the solution, the development process was organized in the cost and time-efficient way. The team was involved throughout the software development stage with on-going integration, testing, maintenance, and support

  • Analysis of the client objective and during the system analysis we design the system architecture and database in such a way that it could perform fast execution, on the other hand, it could also perform data integrity and security
  • Using the information gathered from the requirement analysis phase, we put together a plan for the development of web portal like technology, CMS integration, and third-party API integration among others
  • Web designer created one or more prototype designs for the portal. We closely worked with the designer, exchange ideas, until we arrived at the final design for the web portal
  • The challenging points of the development process were discussed collectively and resulted in a variety of approaches to problem resolution, but it was the client who made the final decision on the idea to follow.
Business Outcomes
As a result of our best efforts, we were able to build a highly feature-rich, interactive platform with unique design as per the client expectations. The web portal has all the functionality related to the users (sponsors) and patients, continued to become more user-friendly and come closer to delivering the perfect user experience. We were able to deal with each of these challenges, delivered the EMR system, and followed HIPAA security measures to ensure compliance, with all the perfection within the desired time period with the following features:

  • Safe and secure
  • Accessible to only authorized personnel
  • All read-only company policies are displayed
  • Everybody can use functionality and roles as an independent entity
Client's Speak
Hands down, I will recommend Flexsin. They have performed above my own expectations and provided some expert advises that tremendously enhanced my platform. They have full understanding of the solution that my application intends to deliver and they are able to work with me in anticipating potential issues ahead of time. In contrast with the first developer that I hired, Flexsin has been extremely professional and flexible to accommodate my limited resources. The feedback has been constant and I always know what to expect. Despite the language barrier, we've been able to communicate effectively. I personally look forward to a great working and productive relationship with Flexsin and his team. Thank you very much!
Fabien Edjou
Founder & CEO at LeanServ LLC, Wisconsin, USA
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