Technical Consultant - Dynamics CRM

Job Description:

We are looking for a skilled and motivated Technical Dynamics 365 CRM Consultant with 4–6 years of hands-on experience in implementation, customization, migration, and integration of Microsoft Dynamics 365 CRM solutions. The ideal candidate will have strong technical expertise and the ability to deliver scalable, high-performance CRM solutions aligned with business requirements.

Responsibilities:

• Design, develop, and implement Microsoft Dynamics 365 CRM solutions
• Customize and configure Dynamics 365 CRM (Sales, Customer Service, etc.)
• Develop plugins, workflows, custom workflows, and Power Automate flows
• Perform data migration from legacy systems to Dynamics 365 CRM
• Integrate Dynamics 365 CRM with third-party systems using APIs, Azure services, or middleware
• Develop and maintain custom entities, forms, views, dashboards, and reports
• Work with business analysts and stakeholders to gather technical requirements
• Troubleshoot and resolve system issues and performance bottlenecks
• Ensure best practices in security, scalability, and performance optimization
• Provide technical documentation and support during deployment

• 4–6 years of experience in Microsoft Dynamics CRM / Dynamics 365 implementation
• Strong experience in customization and configuration of Dynamics 365 CRM
• Proficiency in C#, .NET, JavaScript, Web API, and REST/SOAP services
• Hands-on experience in plugin development and custom workflow activities
• Experience with data migration tools and techniques
• Strong knowledge of integrations using Azure Logic Apps, Power Platform, or third-party tools
• Experience with Power Apps and Power Automate
• Good understanding of CRM architecture and security model
• Experience working in Agile/Scrum environments