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Job Description:

We are hiring for Project Manager the KRA of this role is to using Agile practices and principles to deliver high quality products and contributing to the advancement and improvement of Agile practices within the organization.




The role is to work with Business Users, Senior Management and other stake holders to understand vision of the product; scope a solution to deliver optimal business process solutions in line with corporate priorities.
  • Facilitate agile ceremonies such as PI Planning, daily stand-ups, sprint review & sprint retrospectives.
  • Ensure appropriate acceptance criteria & persistent acceptance tests are built into stories for crisp story sizing.
  • Facilitate Sprint planning by helping assess Level of Effort (LOEs) to calculate Team Capacity.
  • Track burndowns and communicated team metrics such as velocity, sprint and release progress.
  • Recruit, mentor, monitor and provide technical leadership and guidance for Onsite and Offshore teams by conducting workshops and jump-start training sessions on platform.
  • Participate in Discovery/Scope meetings and collaborate effectively with peers, stake holders & user groups across different divisions of sales and service teams employing strong elicitation techniques such as brainstorming, creating questionnaires, interviewing and JAD sessions to elicit, analyze and refine end user requirements around Key Performance Metrics.
  • Configure, enhance and test various custom objects along with standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, Chatter, Products, Reports and Dashboards.
  • Administer and test data governance via Roles, Profiles, OWD, sharing rules, permission sets and groups.
  • Conduct and facilitate Status Calls; Change Management and Bug-Triage meetings.
  • Supported organization in Mentoring, Training, Best Practices Implementation, reusable process implementation for supporting timely application delivery.
  • Identify, resolve and/or escalate Impediments.
Skills and Qualifications:
  • Excellent written and verbal communication skills
  • Experience in a Project Manager/project manager role is preferred.
  • Familiar with Scrum methodology.
  • Good knowledge of other Agile frameworks (Kanban, Crystal, XP etc.)
  • Extensive experience in PM Tools like Azure DevOps, JIRA/Confluence, Trello etc.
  • Understanding of the environment: Salesforce (Sales, Service, Experience cloud, Pardot etc.), Data Loader, Workbench, Apex, SOSL, SOQL, SOAP & REST API, Azure, AWS, Seibel, MS SQL, Lightning, Heroku, Visualforce, ANT, GIT, JIRA/Azure DevOps.
  • Degree in Computer Science, Business or similar field
  • At least 5 years of experience with technical implementations
  • Good to have : Salesforce Certified Administrator (CRT 201), Project Manager certification (CSM or PSM I)
  • Preferable to have worked on the Salesforce Financial Service Cloud implementation and/or Financial Industry Domain specific project(s)


Software Engineer - Salesforce

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