Microsoft 365 Administrator - Office 365

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Job Description:

Flexsin is hiring an adept Microsoft 365 Administrator.with an experince of 4 years of experience. Immedate joiners will be preffered.
 

Responsibilities:

  • Responsible for service administration and account maintenance
  • Manage customer Office365 environment at L2 L3 level
  • Should know of different licenses in Office 365 and different type of admin groups
  • Address client connectivity client software and mobility installation issues
  • Good Knowledge of O365 Security and Compliance
  • Exchange Online related to exchange administration
  • Knowledge of Distribution Group Management User Mailbox Setup Delegations Resource
  • Mailbox Configuration Mailbox Restorations Shared Mailbox Setup Delegations
  • Exposure to exchange hybrid environment
  • Should hold knowledge of various policies related to Exchange
  • Maintain troubleshoot email gateways anti spam
  • Maintain existing Exchange infrastructure including Mail Gateway
  • Interact with Microsoft Vendor for critical and escalation issues for permanent resolutions
  • Knowledge of Azure AD Connect Services Object Filtering Group Filtering
  • Major Responsibility of Incident Management i e troubleshooting and leading critical or urgent issues on email and mobility infrastructure and driving them to resolution as per the agreed SLAs with customer
  • Provides support administration maintenance for Microsoft Teams, OneDrive, SharePoint Online, Office Suite
  • Performs root cause analysis of critical outage and incidents engineer permanent solutions and coordinate implementation
  •  Monitor daily operations to ensure continuity of service.
  • Routing Mail Flow and Set up Installation concepts.

REQUIRED QUALIFICATIONS & EXPERIENCE
  • Bachelor's in Computer Science, Engineering, or a related field.
  • 4+ years of experience in related technology/Skills
  • Good knowledge on Intune Microsoft Teams OneDrive
  • Good in spoken and written communication skills.
  • Manage services using supplier and the client implemented ITIL processes and practices
  • Operate and provide the day to day support
  • Good knowledge in PowerShell
  • Identifies and participates in improvement opportunities spanning service delivery user experience security etc
  • Knowledge of Azure Active Directory
  • Knowledge of Ticketing tools like Service Now will be an Added advantage

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