+1.844.3539.746
info@flexsin.com
Streamlining Nurse Scheduling And Patient Management For Using Power BI Enhanced Healthcare Efficiency
Expertise:
Application Development Human Resource Management (HRIS) Business Process Automation BI & Big Data SaaS / Cloud
Verticals:
Healthcare & Life Science
Technologies:
Power BIPower AppsPower Automate (Workflows)Dataverse
Client Overview
U.S.-based healthcare provider specializing in high-quality, in-home and on-site infusion therapy services. Their network of experienced and skilled registered nurses delivers specialty medication infusions with professionalism, clear communication, and a focus on patient comfort. With a strong emphasis on safety and adherence to national standards, they ensure each visit meets rigorous quality benchmarks. They also offers staffing solutions for infusion centers, clinics, and provider offices, making expert care accessible and convenient. They currently serve 128 counties in Texas and continue to expand reach.Business Needs
The healthcare client required a solution to streamline critical operations such as nurse scheduling, client management, and clinical data handling. Their legacy system lacked integration, automation, and effective communication, leading to administrative inefficiencies. To overcome these challenges, they envisioned a centralized platform that would enhance team collaboration, optimize workflows, and improve the overall experience for both staff and patients. This vision laid the foundation for a transformative solution tailored to their evolving business needs. The solution required:- One-click scheduling: Admins can assign multiple nurse shifts across various clients with a single action.
- Real-time notifications: Nurses receive schedule updates instantly via Microsoft Teams.
- Shift status updates: Nurses can respond to assignments (Pending, Accepted, Declined) through an integrated workflow.
- Offline support: The system functions without internet and syncs data automatically once reconnected.
- Advanced dashboards: Admins can view and filter nurse schedules using dynamic dashboard tools.
- Efficient editing: Existing schedules can be quickly modified through an intuitive edit feature.
Strategy & Solution
To solve the operational challenges, we delivered a centralized Power App solution that streamlined nurse scheduling, client management, and clinical data workflows. Designed for both desktop and mobile, the app ensures uninterrupted access with full online and offline capabilities. Microsoft Dataverse was integrated for secure, scalable data storage, while Office 365 enabled seamless single sign-on. Real-time scheduling alerts were powered by Microsoft Teams, and Power BI dashboards provided actionable insights to support data-driven decisions and enhance operational efficiency.
Front-End:
The front end was built using Power Apps, delivering a seamless and intuitive user experience across devices. Designed for both admins and field users, the interface prioritized usability, responsiveness, and touch-friendly navigation. Power BI integration enabled real-time dashboards with clear, actionable data visualizations to support fast decision-making. Offline functionality allowed users to access schedules, client details, and clinical documents without internet connectivity. The design emphasized simplicity and accessibility, ensuring ease of use for all user roles.
Backend:
The back end was developed using Microsoft Dataverse, providing secure, scalable, and efficient data management. To protect sensitive client data, the system followed HIPAA-compliant encryption protocols. Role-based access control ensured users could only access features relevant to their roles, maintaining data confidentiality. Offline data was automatically synchronized once connectivity was restored, ensuring continuity. The architecture was optimized for performance through caching, query tuning, and continuous monitoring, enabling smooth operation even under high load. Designed with scalability in mind, the solution supports future enhancements without compromising performance.
Development Process:
Our Agile development approach fostered adaptability and close collaboration throughout the project lifecycle. We began by analyzing client requirements to define a clear functional flow and identify core features. Using Power Apps, we rapidly built a working prototype, integrating it with Dataverse, Office 365, and Microsoft Teams to deliver seamless functionality. Teams was used for real-time notifications, while Power BI enhanced reporting with interactive dashboards. Rigorous testing ensured the solution met high standards for security, performance, and usability. Continuous client feedback guided iterative improvements, ensuring the final product aligned precisely with operational goals.
Front-End:
The front end was built using Power Apps, delivering a seamless and intuitive user experience across devices. Designed for both admins and field users, the interface prioritized usability, responsiveness, and touch-friendly navigation. Power BI integration enabled real-time dashboards with clear, actionable data visualizations to support fast decision-making. Offline functionality allowed users to access schedules, client details, and clinical documents without internet connectivity. The design emphasized simplicity and accessibility, ensuring ease of use for all user roles.
- Touch-enabled functionality for seamless mobile use.
- Real-time dashboards with Power BI for better data visualization.
- Offline access to critical data, including schedules and client records.
- Responsive and intuitive design for effortless usability.
Backend:
The back end was developed using Microsoft Dataverse, providing secure, scalable, and efficient data management. To protect sensitive client data, the system followed HIPAA-compliant encryption protocols. Role-based access control ensured users could only access features relevant to their roles, maintaining data confidentiality. Offline data was automatically synchronized once connectivity was restored, ensuring continuity. The architecture was optimized for performance through caching, query tuning, and continuous monitoring, enabling smooth operation even under high load. Designed with scalability in mind, the solution supports future enhancements without compromising performance.
- Dataverse for efficient and secure data handling.
- HIPAA-compliant encryption and role-based access for data security.
- Automatic synchronization for seamless offline and online transitions.
- Scalability and performance optimization to support future growth.
Development Process:
Our Agile development approach fostered adaptability and close collaboration throughout the project lifecycle. We began by analyzing client requirements to define a clear functional flow and identify core features. Using Power Apps, we rapidly built a working prototype, integrating it with Dataverse, Office 365, and Microsoft Teams to deliver seamless functionality. Teams was used for real-time notifications, while Power BI enhanced reporting with interactive dashboards. Rigorous testing ensured the solution met high standards for security, performance, and usability. Continuous client feedback guided iterative improvements, ensuring the final product aligned precisely with operational goals.
- Requirement analysis to define workflows and features.
- Rapid prototyping with Power Apps for quick customizations and integrations.
- Integration of Teams for notifications and Power BI for reporting.
- Comprehensive testing and continuous feedback to ensure quality and alignment.
Business Outcomes
- Reduced nurse scheduling time by 70% through automated workflows, significantly lowering administrative effort.
- Boosted operational efficiency by 50% with real-time data access and seamless online/offline synchronization.
- Improved communication turnaround by 60% via integrated Microsoft Teams notifications.
- Achieved 100% HIPAA compliance, ensuring the security and confidentiality of sensitive client data.
- Decreased scheduling and client management errors by 85%, enhancing operational accuracy.
- Increased patient and client satisfaction with a 40% improvement in response times for queries and updates.
- Enabled 5x scalability without compromising system performance, supporting future growth.
- Saved over 500 man-hours annually by reducing reliance on manual processes.
- Accelerated decision-making by 45% through intuitive, data-driven admin dashboards.
- Raised user adoption by 35% with a user-friendly mobile interface for nurses and administrators.
Client's Speak
The solution exceeded our expectations by simplifying complex workflows and improving efficiency. The team delivered a seamless, user-friendly platform on time.
Jennifer Harris
USA
USA
WANT TO START A PROJECT?
Let's collaborate and discover propositions that unlock business opportunities.