+1.844.3539.746
info@flexsin.comBPO Services
Fulfill urgent market needs in a rapidly changing business ecosystem with our in-depth process expertise. Our capabilities in process outsourcing help businesses drive profitability and retain their market share.Businesses from several domains - finance, healthcare, retail, logistics, etc. - use our process outsourcing experience to maximize their bottom-line value. We unlock emerging technology and data solutions to improve outcomes. Capitalize on growing business process management (BPM) practice to elevate process quality.
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Technical And IT Support
Our L1, L2, and L3 support services ensure prompt resolution of technical issues and provide end-to-end IT assistance to businesses. -
Development Support
Outsource development projects to us and get robust support, thereby ensuring timely coding, rapid buff fixing, and more. -
Marketing Support
Our marketing support includes campaign management, market research, and digital marketing to help boost brand visibility and ROI.
Technical And IT Support
- End-to-end ticket management
- Service-level reporting and escalation
- Infrastructure/Batch monitoring
- Capacity planning
- Root-cause analyses
- Deep programming support
Process Outsourcing Accelerators
We use digital and technology enablers to help businesses improve outsourcing impacts. Our team helps organizations use outsourcing to not only realize cost savings but also improve outcomes and propel digital transformation.
- Robotics Process Automation Platforms
- CRM Platforms
- ERP Systems
- Business Process Management Tools
- Cloud Computing Platforms
- Analytics And BI Tools
- Collaboration Tools
Robotics Process Automation Platforms
Process Outsourcing Benefits
Our outsourcing specialists and business analysts help organizations unlock their true potential with our business process outsourcing practice. We help businesses use outsourcing to discover a new performance territory.
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Improving Process Efficiency
BPO service providers use advanced technologies that help improve process efficiency and reduce turnaround time. -
Accessing Specialized Expertise
Partnering with BPO providers that specialize in specific industries or domains helps in bringing top-shelf expertise to the table. -
Improving Core Competencies
Delegating routine work helps a company free up its resources so that It focuses More on strategic initiatives. -
Realizing Cost Savings
Outsourcing non-essential processes helps businesses attain economies of scale and gain access to profitable labor markets. -
Achieving Agility
BPO can swiftly adjust resource allocation depending on demand fluctuations, enabling businesses to scale operations at speed. -
Enhancing Service Quality
BPO providers ensure they meet key performance indicators and service level agreements to improve service quality.
How Can We Help?
Take advantage of our outsourcing capabilities that support continued business growth. Our delivery models help businesses boost their productivity, enhance client service experience, and increase workforce satisfaction.
- Achieving process maturity
- Reducing operational costs
- Accessing better business practices
- Unlocking resource flexibility
- Working with cutting-edge technology
- Improving resolution rates
- Leveraging domain expertise
- Using next-gen digital capabilities
- Maintaining process transparency
- Modernizing legacy IT landscapes
Case Studies
Discover our growing portfolio of digital products and technology solutions that accelerate business transformation for global enterprises and SMBs from different verticals.
Consulting
Odoo CRM Implementation For A Renowned Recovery Law Firm To Manage And Covert Leads Into Clients
As the client was struggling with legacy CRM modules, it wanted to transform the way it dealt with clients. Our client was facing ...
Retail & eCommerce
Zoho Modules Enhancing Sales, Inventory Control, and Financial Operations in the Food Industry
Working with manual, suboptimal processes was hindering business growth. Before our technology partnership, the client struggled ...
Industrial & Manufacturing
Improving Customer Interactions and Streamlining Sales in Material Handling Equipment Trading by Zoho Implementation
Suffering from low customer engagement and infective sales processes, the client was looking for a robust digital solution. Here ...
Industrial & Manufacturing
20% Leads Increased For Chemical and Pharmaceutical Industry Company by Zoho CRM Implementation
The client struggled with no digital process to manage leads. Because of that reason, the client missed out on a number of growth ...
Healthcare & Life Science
Revitalizing Patient Relationships with Zoho CRM for a Hearing Aid Center
The hearing aid center relied on manual processes and legacy systems, which slowed its service delivery and made marketing ineffective. ...
Software & Hi-Tech
Immersive Office Experience with Metaverse Virtual Office Development for the Tech Industry
In the digital era, it is better to have metaverse applications that provide innovative solutions to transform visual presence ...
Healthcare & Life Science
Analytics-Driven Data Transformation in Personal Care Industry Through Power BI Implementation
As an established sanitary pads manufacturer and distributor with a wide market reach, the client had to remain competitive in ...
Healthcare & Life Science
Business Process Transformation in the Pharmaceutical Industry Through Dynamics 365 Business Central Implementation
With a wide market reach, the client's business had to remain agile to serve customers better while boosting profitability. However, ...
Retail & eCommerce
MS Dynamics 365 Business Central Implementation Cuts Manual Effort by 10% for a Rug Manufacturer
As a global rug manufacturer, the client faced mission-critical challenges, such as multifaceted supply chain operations, inefficient ...
Industrial & Manufacturing
Optimizing Business Processes and Driving Transformation by Odoo Implementation for a US Start Up
The business wanted to address its critical needs, which included optimizing sales, improving manufacturing, and eliminating paper-based ...
Real Estate
The Fids - Real Estate Listing iOS App Development Maximized The Efficiency Of US Brokers
The client felt the need to improve the outcomes for its target audience - brokers - in the US. To do that, the client wanted ...
Retail & eCommerce
Sacha VIP - A Loyalty Program App Helped A Cosmetic Brand Maximize Its Sales
The brand managed by the client had already established a commanding presence in the cosmetics market. Since the brand has many ...
Media & Entertainment
Eponies: Data-Tracking App That Helped An American Equestrian Performance Sporting Business
The client already had a website that enjoyed massive patronage. However, now, the client wanted to enter the mobile app scene ...
Education & Learning
Debatr - AI Enabled Hybrid Mobile App to Get Pros and Cons Information of Any Debate Topic
To satisfy the interest of debaters, the client wanted to build an app that could run on iOS and Android platforms. They wanted ...
Healthcare & Life Science
Clinikio: Online Doctor Consultations & Appointments Mobile App
The client wanted to redefine its healthcare practice, including consultation. To that end, the client was looking for virtual ...
Media & Entertainment
Crowdit :Mobile App That Helped Sports Fans Share Their Favorite Moments And Reactions
The client wanted to build an app that could be fans of different games, such as baseball, basketball and soccer. The client also ...
Banking & Financial Services
Overcoming The Shortcomings Of Traditional Payments With Cashless Transactions
Client was looking for custom digital wallet development services aiming to provide cashless payment solutions for both business ...
Media & Entertainment
Online Dating App With Audio-Video Calling And Private Chatting
The app is an innovative chat-to-meet people dating platform that allows you to connect with the likeminded people who are looking ...
Media & Entertainment
Specialized application for enthusiasts to discuss sports and related updates
The client wanted to develop a platform exclusively for sports enthusiasts wherein they can discuss everything related to games ...
Energy
Mobile App Modernization That Re-Envisioned Customer Engagement For Energy Industry
The client had an enterprise-level payment application on iOS and Android that lacked a human-centric appeal. To keep pace with ...